Privacy Policy

Last Updated: 10/23/2024

At TubeWorks, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information when you use our website and software services.

1. Information We Collect

We collect personal information that you voluntarily provide when registering, purchasing, or using our services. This information may include:

• Personal Identification Information: Name, email address, phone number, company details, and job title.
• Payment Information: Payment details provided during purchases.
• Usage Information: Data regarding your interaction with our software and website, such as IP addresses, device information, and usage patterns.
• Support Information: Information shared through support queries, emails, or feedback forms.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver the software and services you have requested, including account setup, billing, and customer support.
• Improving Our Software: To analyze usage patterns, troubleshoot issues, and enhance our software performance and user experience.
• Marketing: With your consent, we may send you promotional emails about updates, features, and offers related to TubeWorks.
• Compliance: To comply with legal requirements and protect our rights and the rights of our users.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Third-party vendors that assist us with hosting, payment processing, customer support, and analytics.
• Legal Obligations: If required by law, or to protect the security and integrity of our services.

4. Data Security

We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

TubeWorksSoftware.com uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and tailor content to user preferences. You may adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the website.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-out: You can opt out of receiving promotional communications from us at any time.

7. International Transfers

If you access our services from outside your country of residence, your information may be transferred to, stored, and processed in a different country where the data protection laws may differ from your country. We ensure that such transfers are conducted in compliance with applicable laws.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated date.